Questions
The right answers, without hunting for them.
How it works, prices, exports and data: find the answers by theme.
Six themes
File, checks, VAT and QR, bank, export, limits. The page schema takes up exactly these questions.
A gap stays a gap
If a piece of data is missing, it stays to be checked. No value is invented to close the file.
Your first file
Sign in and choose the company or mandate before depositing. Check the period, the chart of accounts and the expected format with the person in charge.
Organized Accounting structures the documents, prepares proposed entries and allows export. Available functions depend on the plan and your rights.
Deposit the files the path accepts. Keep full pages and a clear reading. For a PDF that holds several documents, check the splits before continuing.
An unreadable file does not become certain because it was processed. If information stays inaccessible, provide a better document or complete the context.
- Check that every page of each document is present.
- Compare the displayed document with the extracted supplier and amount.
- Correct the file or the document if the deposit went to the wrong place.
Review and export
In the review, open the document and examine the prepared information. Reread flagged points first, then the account, VAT code and currency in the mandate context.
For bank reconciliation, check the imported statement and the proposed matches. A matching date or amount does not replace checking the supporting document.
Validate the content after resolving the necessary points. Choose the format available for your software and generate the file.
Then check the result in the destination software: period, accounts, amounts, VAT and supporting documents. Keep your exported file; Cortex does not replace your legal archive organisation.
Where to start
The usual path: choose the file, deposit documents, reread, validate, export. The questions on this page cover Swiss VAT, exports, mandate isolation and what Cortex does not do.
The security page describes authentication, file separation and verifiable limits. It does not invent a certification.
If this page is not enough, describe your activity, volume and software. We read every message.
- Security: only what the code allows us to say.
- Contact: a message with activity, volume and software.
Gather supporting documents
An invoice in email, a ticket in a bag, a statement downloaded on the last evening: the file often starts with a search. The first gain is to group pieces as they arrive in the file of the right company.
Choose a rule everyone who deposits knows. A photo must show the whole document. A statement must cover the agreed period. An invoice must stay identifiable even inside a multi-document PDF.
Purchase and sales invoices for the period, tickets and complete bank statements belong here. What is missing must stay visible.
- One document = one complete file, including the VAT annex if it exists.
- One statement = the agreed period, with no gap between two extracts.
- One photo = visible edges, readable amount, no thumb on the QR.
- An explicit list of documents still missing.
Uncertain data must stay visible
A readable total does not make the invoice certain. The date may be truncated, the reference missing, or the spending context unknown.
Take an invoice of CHF 247. A balanced proposal can split that amount between an expense and VAT. The account, the rate and the right to deduct remain to be checked in the company’s context.
An uncertainty that is well described is resolved faster than a guessed value.
| Established | To check | To request |
|---|---|---|
| Gross total: CHF 216.20 | Is the tax deductible? | Confirm professional use |
| Supplier and date readable | Does the document cover the whole service? | The annex if it is missing |
| Reference: 2026-003 | Does the payment match? | The statement for the right period |
Hand over to your fiduciary
Before the first send, agree the file, the period and the expected format. Also decide who handles missing documents and who decides on accounts and VAT.
A useful send holds five facts: period, contents, open points, format and expected action. Takeover formats: Crésus, WinBiz, Abacus, Banana, Sage, WinEUR, Excel or ZIP.
Model: Subject: Accounting file — [company] — [period]. Contents: [count] documents, prepared journal, statements. Agreed format: [software]. Open points: [document, question, person]. Ask for confirmation of takeover.
- Before: choose the format and the responsibilities.
- During: review proposals and resolve exceptions.
- After: check the import and keep the file.
Five checks before you validate
The proposal for invoice 2026-003 is the example: CHF 200.00 net, CHF 16.20 VAT and CHF 216.20 gross. AI proposes; evidence and review decide.
- Document: find the original and check it is readable.
- Amounts: check that 200.00 + 16.20 = 216.20.
- Context: confirm the professional use of the subscription.
- Account and VAT: reread 6510 and whether the tax is deductible.
- Takeover: check the entry and its supporting document after import.
FAQ
How much does Cortex cost and what does the trial include?
Compare the amounts and functions of the four plans on the pricing page. The trial includes 30 credits for 7 days, without a bank card; whether prices are exclusive or inclusive of tax remains to be confirmed before publication.
What happens to my documents once deposited?
They are separated, named and attached to the fields that were read. Doubts stay visible.
Which files can I deposit?
Deposit your documents as PDF or image. For banking, choose a CAMT.053, CSV or PDF statement and check the period and the movements.
What if a document is unreadable?
Fields that could not be established stay to be checked. Reread the document or deposit a clearer file.
Who validates before export?
You or your fiduciary. Nothing is exported until the file is validated. The four states are on /controles-et-preuves.
Can I correct a proposal?
Yes. Account, VAT and narrative stay editable.
How is missing information treated?
It stays visible as points to check. Complete the field from evidence or request the missing document before validating.
What are the current Swiss VAT rates?
8.1 % standard, 2.6 % reduced, 3.8 % lodging since 1 January 2024.
Does Cortex file my VAT return?
No. The checks help the file. The return remains yours.
What is read on a QR-bill?
IBAN, amount and reference, to be compared with the document and then with the movement.
Is the chart of accounts the mandate’s chart?
Yes. A custom chart corrects the proposed accounts.
How does bank reconciliation work?
Four outcomes: matched, proposed, difference — including a down payment — or without a supporting document.
Is there a permanent connection to my bank?
No. You import a file.
Can I keep my accounting software?
Yes, Cortex prepares the documents and proposals upstream. Check the format supported by your software and review the result of the first import.
Which export files exist?
Cortex offers outputs for Crésus, Winbiz, Abacus, Banana, Sage, WinEUR, Excel, DATEV and ZIP. Confirm the expected format with the recipient and test a small batch.
Are my clients’ files separated?
Each mandate keeps its context and its access rights in Cortex. Managing several clients belongs to the fiduciary offer; review the rights granted to your team.
Does Cortex replace my fiduciary?
Cortex prepares documents and proposals to make review easier. Bookkeeping, closing, filings and advice remain to be organised with the person or practice in charge.
Where is my data processed?
Document processing (storage, database, OCR, translation, language model) takes place in Switzerland. Payment, e-mail and error tracking go through other providers, detailed in the privacy policy.
Does Cortex keep my documents for ten years?
Cortex does not replace your legal archiving. Keep originals and the exports you need in your own setup; retention of extracted data is distinct from that of source files.
Does Cortex handle payroll?
The documentary preparation presented here does not include payroll. The cost and remuneration simulators explore assumptions; they do not produce a payslip.
How do I choose a plan?
Choose the functions first: documents, statements, reconciliation or several clients. Then compare your monthly credits and the number of users on the pricing page.
Where should I start?
Explore the demo to see an invoice move from deposit to export. Then try with a small known batch: 30 credits for 7 days, without a bank card.
Next step
See the demo.